Ticket ratings, insights & wins in the panel

• NewTicket ratings: after closing, the person gets 1–5 stars via DM and can add a comment Open
• NewRatings go to a channel of your choice – e.g. a public #feedback channel Open
• NewTicket insights: avg. first response, avg. rating, tickets per day, top categories and who on the team helps the most Open
• NewAI per category: "Off", "AI helps first" or "AI only" – perfect for a dedicated AI support category Open
• NewRelease a ticket: if you are stuck, hand it back with one click (or /ticket unclaim) – the team gets pinged
• NewWon a giveaway? A banner in the panel shows what you won and where to find it – plus a notification in the bell
• NewClean up the bell: "Clear all", remove single items with ✕ and choose how long notifications are kept (7, 30 or 60 days) Open
• NewAutomatic sign-in: once logged in, you are straight back in next time – until you sign out yourself
• ImprovedTicket page with tabs (tickets, settings, categories, look, insights) and collapsible categories – much less scrolling Open
• ImprovedWinner DM with a "See it in the panel" button
• ImprovedTerms of Service and Privacy Policy are now linked right on the login page
• FixedA rating comment now updates the existing card instead of posting a second one
• FixedThe update tour zooms correctly again and also shows spots on pages with tabs